The Texas Department of Licensing and Regulation, the state agency, that regulates towing companies, vehicle storage facilities and employees of both, encourage anyone who has been towed from private property without their permission, to file a complaint with their agency.
Illegal towing is happening all across the state of Texas, by unlicensed wrecker drivers, with unlicensed vehicle storage facility employees collecting money from victims to pay the ransom to retrieve their vehicle.
This state agency "will" investigate every complaint filed with them!
You can also call them toll free at 800-803-9202.