Once again, a member of the Southwest Tow Operator got the attention of TDLR after several tow victims (wounded Fort Hood soldier's family members) saw their vehicles towed by Action Towing & Recovery from a parking lot that did not have the required statutory tow signs posted.
Tow victims are always encouraged to file an online complaint with TDLR if they feel they were taken advantage by a towing company, their driver's conduct when confronted trying to charge an unauthorized drop fee or towed from a parking lot that lacks towing signs.
It's also recommended the tow victims file a complaint against any vehicle storage facility that does not provide the name of the "person" who authorized the tow and the conduct the vehicle storage facility employee who refuses to display their TDLR Vehicle Storage Facility Employee license.
Motorists should think twice before calling this company for any towing services as they are very dishonest based on the number of valid complaints recieved by Texas Towing Compliance who were advised to file a complaint with TDLR. Below is the results of filing a complaint with TDLR after being targeted in a tow scam.
According to the TDLR database:
Tow victims are always encouraged to file an online complaint with TDLR if they feel they were taken advantage by a towing company, their driver's conduct when confronted trying to charge an unauthorized drop fee or towed from a parking lot that lacks towing signs.
It's also recommended the tow victims file a complaint against any vehicle storage facility that does not provide the name of the "person" who authorized the tow and the conduct the vehicle storage facility employee who refuses to display their TDLR Vehicle Storage Facility Employee license.
Motorists should think twice before calling this company for any towing services as they are very dishonest based on the number of valid complaints recieved by Texas Towing Compliance who were advised to file a complaint with TDLR. Below is the results of filing a complaint with TDLR after being targeted in a tow scam.
According to the TDLR database:
| Company: ACTION TOWING & RECOVERY INC City: KILLEEN County: BELL Zip Code: 76542 License #: 6434597C Complaint # TOW20140005552 |
Date: 4/8/2014 Respondent is assessed an administrative penalty in the amount of $1,500. |
Respondent towed a vehicle from a parking facility that did not have the required signage prohibiting unauthorized vehicles. |
