The same issue, I saw no sign when I pulled in, but I did find the sign once I started searching the number to call to retrieve their vehicle. Still, parking facilities are using towing signs that DO NOT comply with the Texas Towing Law, Occupation Code 2308.301. The sooner these parking facilities understand they are on the hook for monetary damages, no less than a $1000, if the sign posted does not bear the required language.
Law Enforcement agencies must seek out known victims of criminal illegal towing, if the signage posted where vehicles are being towed, fail to contain of the required text. There is no valid excuse for doing nothing and it is not law enforcement or mine to teach these criminal who repeatedly post their own towing signs that fail to comply as in mixing up the words on the sign. Just the fact the towing company installs the signage is a violation in itself, we must no forget, that the parking facility must give written notice to the towing company, they have installed the required siganage. Occupation Code 2308.255
As of September 1, 2009, several rule changes have gone into effect, but the towing industry is refusing to follow these new rule changes because TDLR has not published them. As long as the towing industry thinks they have the upperhand, consumers will continue to be abused and our economy will suffer.
At the last Towing Storage Facility and Booting Advisory Board meeting, seems the towing industry wants to do away with providing the towing receipt to the consumer. This move could never be allowed to happen regardless of what they want and those documents should always be provided to the consumer at the time of payment for services.
Tow receipt and vehicle storage facility receipts are government records and falsifying either carries a criminal penalty which include jail term. Most importantly now, the vehicle storage facility receipt "must" provide the name of the person who authorized the removal, failure to provide this vital information, subjects the vehicle storage facility employee to a criminal charge, Class B Misdemeanor.
These enhanced criminal penalties for violating any part Occupation Code 2308.001 - 460 were made possible by hard work by myself, since the towing industry was against.it. But, we prevailed with a strong regulatory power.