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Wednesday, May 14, 2014

Avoid Eagle Towing & Recovery due to Dishonesty & Stealing

The public should seriously look to calling someone else to tow your vehicle for any reason instead of calling Eagle Towing & Recovery, as this company has been stealing vehicles and charging fees greater than the maximum fees set by STATE LAW reference towing vehicles without the owner's or operator's consent.

Below is a receipt provided to a vehicle owner who caught one of Eagle's tow truck drivers still on the property and charged them $150, but STATE LAW states an on property drop fee can be no more than a $125, and only if the vehicle is ready to transport down the highway.



This company is so dishonest, they fail to provide the required information on the reciepts that are to be provided to the vehicle owner, such as the tow truck operator's TDLR license number, the name, address, phone number to person who authorized the drop fee or tow fee, the date and time the service was provided.


It’s important to remember,  less than 1% of the tow signs posted are legal signs in Georgetown, Killeen, Round Rock, Leander, Liberty Hill, Taylor, Hutto and the majority of Austin.  98% of the tows from private parking lots are done so in violation of state law that pays the vehicle owner, operator or lien holder $1000 plus three times what you pay to retrieve your vehicle, including the cost of repairs for damaged incurred while in possession of the vehicle storage facility.

There is only one towing company providing a legal tow sign to parking facilities, all the other tow companies think they are above the law by not replacing their illegal signs because the public is ignorant of the laws they must obey.

Only Legally Worded/Formatted Tow Sign for Texas
Only Legally Worded/Formatted Tow Sign for Texas

Towing Companies below with their illegal outdated tow signs that will pay you $1000 plus treble damages regardless the reason towed from private parking lots:

T.I.P Tow
Centex Towing,
Wiley’s Towing
A Excellence
Cedar Park Wrecker Service
Lakeside
J&J Towing
Reliant Towing
Park Right
Alberts Towing
A&A
Pronto’s
Austex
Southside Wrecker
Austin Express
Tow Times
Precision
Republic Parking Management (booting)
Clark Towing
Central Towing
Rocha’s
Action Towing & Recovery
Southwest Towing

Under no circumstance should you ever pay a tow truck driver a drop fee or allow them to tow your vehicle if still on property if an illegal tow sign is posted.  Use the same force you would use to protect your home from an intruder, as your vehicle is your property and you have the right to protect it from theft.

For more information, subscribe to Texas Towing Compliance and educate yourself as other have,  who exercised their protected rights to be awarded $$$ due to an illegally worded tow sign.

If you have been towed from a parking lot with any of  the tow signs shown below since 9-1-13 and have the photograph of the tow sign, you will COLLECT.

Always a take photograph of the tow sign with the cellphone when you discover your vehicle has been towed, prior to going to the storage lot.

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Councilmember_Martinez_Victimized_Towing Central_Illegal_Sign Central_1
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APD Tow Contractor Southside Wrecker & Capitol Metro management scam Austin’s workforce towing their vehicles with illegal tow signs posted, Another reason not to vote for Mike Martinez in upcoming Mayoral race in Austin


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Friday, May 2, 2014

Pro Tow Wrecker Service Damages Transmission of Impounded Vehicle

Pro Tow Wrecker Service of Lewisville, Texas yesterday damaged the transmission of a commercial vehicle one their tow truck operators towed from a business in Denton, Texas. 

The vehicle’s owner, a business located at where the vehicle was towed, from directly in front of their loading dock was stunned when his truck would not move when he placed it in drive.

The entire ordeal with Pro Tow is one no vehicle owner should have to deal with. At Pro Tow’s vehicle storage facility, they did not have the paperwork for the vehicle, nor did Pro Tow notified the Denton Police Department the vehicle had been towed.  The Denton Police Department confirmed the vehicle was never reported as required by State Law to them.

Then comes an argument about the damage done to their company vehicle, which Pro Tow denied, but the delivery truck was running perfectly before it was towed. After six hours of frustration dealing with Pro Tow, the tow victim called Denton Police again and requested an officer to come to the storage lot.

Once the officer arrived, he and vehicle owner crawled under the truck and observed the shifter rod had been tampered with, as the truck was towed in gear from where it was parked in front their business to the storage lot ten miles away.

The Denton Police Officer gave the business owner an offense report for vehicle damage caused by Pro Tow and documented the impounded vehicle was never reported to law enforcement.

It is recommended that the public and businesses do not call Pro Tow Wrecker Service for any towing due to fact they destroyed a transmission to vehicle they towed without probable cause and continue to tow vehicles in violation of State Law from private parking lots.

Pro Tow Wrecker Service basically stole the vehicle and soon they will have to answer before a Judge for a statutory violation lawsuit and the Texas Department of Licensing & Regulations for failing to report the vehicle to law enforcement within two hours, not to mention towing the vehicle illegally.

Subscribing to Texas Towing Compliance has it's benefits for vehicle owners, trucking companies and parking facilities, Join today.

Thursday, May 1, 2014

DFW Area Property Management Companies Cancel Tow Contracts With United Tow LLC due Liability Risk

Several large property management companies have canceled their towing agreements with United Tow LLC.

Several management companies have canceled the tow contracts for many of their apartment complexes and told United to remove their signs and stay off their properties. All of these management companies said they will not tow any vehicles period, as they have lost to many residents due to illegal towing and residents complaining of the rudeness of their drivers demanding unauthorized drop fees.

More parking facilities are dropping United and several other tow companies after being misled and outright lied to.

The public is advised to take a photograph of the towing sign posted at the parking lot their vehicle was towed from to protect the evidence, as they are crime victims, because if your towed with an illegal sign posted, the Courts will award you $1000 plus triple the tow bill.

Several police departments are arresting tow truck drivers and charging them with Felony Theft, dollar value of the vehicle, when towed without probable cause. An illegal tow sign is grounds for this charge.

Always attempt to file criminal charges against the parking facility owner or manager and the tow truck drive with law enforcement agency where you vehicle was towed from.  Don't be alarm when if a police officer or police department tells you it's a civil issue, as this is a sign that agency or officer or deputy needs additional training.

Law enforcement is learning and it's slow process to get them educated, but we have faith it will happen, as TDLR is doing outreach to law enforcement to educate them with the help of the San Antonio Police Department's Vehicle Crimes Unit and the Nacogdoches Police Department.

Until that happens, prepare your case, get all the evidence, recorded conversations with the property manager and maintenance man at residential housing complexes.

After gathering all the evidence, contact Texas Towing Compliance at 512-680-3190 for further guidance.

Tuesday, April 29, 2014

Lone Star Towing of Fort Worth Stealing Vehicles in Illegal Tow Sign Scam

Lone Star Towing Illegal Sign

Everyone that has been towed by Lone Star Towing is entitled to a refund if the above tow sign is posted at the parking facility they parked at. The above tow sign is an illegal sign for several reasons:

It lacks the phrase: “Unauthorized Vehicles Will Be Towed at Owner’s or Operator’s Expense”

It lacks the phrase: “Towing Enforced” without any added text in the red background beneath the tow truck symbol.
It lacks the required information stating the days and hours towing is enforced.

Everyone that has been towed regardless the reason should file a request for a tow hearing, as Lone Star is failing to provide the name of the person, their address and phone number. The 14 day deadline to file the towing hearing is void when this information is not provided on the vehicle release documents.

It’s also advised that the vehicle owner or operator file an online complaint with the Texas Department of Licensing & Regulations against Lone Star’s tow company and vehicle storage facility licenses, as they will be fined for these violations, the more complaints, the more likelihood their licenses will be suspended or revoked.

The statute of limitation to file a tow hearing or statutory violation lawsuit is two years from the date your vehicle was towed.

Tow victims who are unsure about their ability to take Lone Star Towing and the parking facility on in court are encouraged to contact 817-704-3984 for assistance.

Any other questions, call the tow victim’s 24 hour hotline at 512-680-3190.

Monday, April 28, 2014

TDLR Seeks $28K Fine From Southwest Tow Operators Member Company

Once again, another member of the Southwest Tow Operators is in trouble with the Texas Department of Licensing & Regulations for violating the rules and regulations.

Big Daddy’s Wrecker Service in Hillsboro, Texas attempted to scam an insurance company with regards to a tractor trailer involved in a traffic accident on 35E at mile marker 358 over unauthorized charges, failure to provide a nonconsent tow fee schedule and refusing to release the vehicle when the department approved released document was provided.

TDLR is seeking to fine Big Daddy’s Wrecker Service and their vehicle storage facility $28,120, this fine alone should send a strong message to towing companies and vehicle storage facilities, if you try to scam someone, the price you will be paying in fines, is simply not worth it.

Any vehicle owner that thinks the charges on their towing and storage bill who were involved in a traffic accident are outrageous or suspect they are being scammed, are urged to file an online complaint with the Texas Department of Licensing & Regulations.

Read the investigative report here.


Anyone who has been towed or charged a drop fee by Texas Impound Services has been illegally towed if the above sign is posted at the parking facility.  This sign is no longer legal effective 9-1-13 due to changes in the Texas Towing Law.

The primary reasons this sign is illegal are the red background directly beneath the tow symbol can only state: “towing enforced” and lacks the statutory requirement of the hours and days when towing is enforced.

The Denton Police Department encourages tow victims to call them to file an offense report, that will be investigated and after the investigation is completed, file criminal charges against the tow truck operator and parking facility owner/manager.

You NEVER want to pay this company a drop fee charges if this sign is posted!  Once you discover the tow truck operator hooking up your vehicle, use your cellphone to video record the entire process, as the tow lights, both safety chains and if a front wheel drive, loaded on dollies must be completed in order to charge anything.  You always want to call 911 so a Denton Police officer can arrive on the scene, so you can show the officer with your video, the vehicle was not fully loaded for transport.

The contact name for the Denton Police Department is Sgt. Tim Atcheson, his office number is 940-349-7955 during weekdays. 

It’s been documented that Texas Impound Service installs the towing signs and provides parking permits to apartment complexes, a clear violation of State Law, by providing something of value (kickbacks) to the parking facility.

Since there is a corrupt JP (Holland) in Denton, it’s advised to file the tow hearing in another Justice of the Peace in Denton County.

To collect the civil penalty award ($1000 plus triple damages) for both the tow company and parking facility for committing statutory violations, it recommended that tow victims contact Norred Law at 817-704-3984, as this process requires expertise or you could end up leaving Court with a judgement against you for the attorneys fee for the parking facility.

Always file an online complaint with the Texas Department of Licensing & Regulations if you are towed by Texas Impound Services LLC.

The statute of limitation for tow hearings and statutory violation lawsuits is two years if the name of the “person” is not provided on the paperwork you recieved at the storage lot when paying for your vehicle.

The issue regarding the sign as shown about with regards the changes in the text and format of the sign begin 9-1-13 to the present.

Texas Impound Services LLC is a member of the Southwest Tow Operators, who's founder is shown on a YouTube video admitting to bribing law enforcement with cash, property managers and committing workers comp fraud.

For more information, call the tow victims hotline at 512-680-3190.

Saturday, April 26, 2014

Ranger Tow of Houston Fined by State of Texas for Illegal Towing

This is proof that the Texas Department of Licensing & Regulations is holding tow companies responsible for illegal towing from private parking facilities.  Ranger's tow truck drivers were towing vehicles from an apartment complex that no legal tow signs were posted at, and after several calls from a tow victim, they filed an online complaint with TDLR and after an investigation, fined Ranger $1000 for a tow that cost $217.00.

The tow victim was awarded this money back plus the filing fees and costs of photographs after filing a tow hearing.

If you follow the advice on Texas Towing Compliance about preparation for a tow hearing, this is the outcome of your efforts.

Ranger Tow is a member of the Southwest Tow Operators.

Ranger Tow's President,  Assaf Catran just found out his company's business plan is costing him money. Anyone can clearly see that a $1000 fine, plus a tow hearing judgment of $265.38 for a total of $1265.38 over a $217 tow is just plain ignorant, thinking they could continue to scam motorists and get away with it... Hope they learned their lesson in this matter.

Always file an online complaint with TDLR when you find your vehicle has been towed without your permission if there are no towing signs posted or the sign is posted farther than 25' from a public roadway.



Company: RANGER TOW INC
City: HOUSTON
County: HARRIS
Zip Code: 77035


License #: 6422488C

Complaint # TOW20120015569
Date: 4/16/2014

Respondent is assessed an administrative penalty in the amount of $1,000.
Respondent towed a vehicle from a parking facility that did not have the required signage prohibiting unauthorized vehicles.

Friday, April 25, 2014

Everyone Due A Refund If Towed in Austin-San Marcos areas

J&J Towing, Big A Towing, Prontos & Alberts Towing, Clark Towing, Central Towing, Park Right Solutions, Tow Times, Austin Express, Customz Wrecker Service, Rocha's Towing, Pinkies Towing, Denver's Towing, Southside Wrecker, Lakeside Towing, Cedar Park Wrecker Service, Bulldog Wrecker, Southwest Towing and Saucedo's Wrecker Service continues to tow vehicles from parking lots and apartment complexes with illegal tow signs posted. Basically, tow truck drivers are stealing vehicles, while law enforcement looks the other way.

If you are towed and pay $193.30, your are entitled to $1685,00, you pay $293.30, your entitled to $1875.00, if the tow sign states "Towing Enforced At All Times", regardless the stated reason for towing the vehicle. This also goes for on property drop fees, it's $1000 plus three times the drop fee.

Always take a photograph of the tow sign close enough the sign text can be read and the parking space without a vehicle in it your vehicle was towed from prior to going to the storage lot.

If any of the signs below are posted at the parking lot you were towed from, you were illegally towed, based on changes in State Law that became effective September 1, 2013.

For more information, visit and subscribe to texastowingcompliance.com.
 
16 photos of signs at parking lots you may have been illegally towed from

Thursday, April 24, 2014

Texas Towing Compliance Founder Pat Johnson informs tow companies they are being sued towing with illegal signs posted

  video
Yesterday, at the TDLR Advisory Board Meeting, I told tow company owners, those in the audience that they are being sued now for towing vehicles illegally with illegal tow signs posted. I believe they got the points about what has happen in the Courts and to many more who are faced with lawsuit against them and their accounts, if they continue to tow vehicles without probable cause, then demand a ransom to get their vehicle released.

There is only two towing companies, one located in Central Texas (Elite Towing and Recovery) and in the DFW area (Eric's Towing) that provide legal tow signs to parking facilities and refuse to give kickbacks for the right to have vehicles towed.

If you own a vehicle, it's advised to subscribe to texastowingcompliance.com to ensure your rights are not violated when you encounter a tow truck driver or after your vehicle has been towed.

If you are towed, take a photograph with your cellphone of the tow signs, where they are posted and the space your vehicle was parked in, prior to going to the storage lot.

Do not hesitate calling or texting 512-680-3190 if your unsure if the money the tow truck operator is demanding in the parking is legal or whether your vehicle was towed legally, since all of the tow signs posted at private or public property in Austin, Azle, Cedar Park, Round Rock, San Marcos, New Braunfels, San Antonio, Dallas, Euless, Denton, Lewsiville, Bryan, Plano, College Station, Galveston, Leander, Lakeway, Killeen, Waco, and many more towns, are illegal tow signs.

If you pay $293.30 to get your vehicle back, the Court will award you $1800 for a statutory violation lawsuit, as in every case of this nature, there are multiple violations that increases the final judgement amount, that interest accrues until the court ordered judgement is paid.

Tuesday, April 22, 2014

TDLR Towing, Storage and Booting Advisory Board Meeting 3-23-14

The public is encouraged to watch this meeting in the morning, which will be shown live beginning at 10:00am.  You can watch it at work, school, home or away on your computer, tablet or smartphone at:

http://real2.license.state.tx.us:554/ramgen/broadcast/tow042314.rm?usehostname


The public needs to watch these predatory tow company owners in action advising the Texas Department of Licensing & Regulation how to regulate them.

The Public Comments should be entertaining and heated at this meeting!

Texas Towing Compliance will speak at this meeting during public comments about the legal tow sign and continued use of kickbacks to gain towing contracts.

The agenda for tomorrow's meeting can be viewed here:

http://www.tdlr.texas.gov/Agendas/AdvisoryBrdAgendas/towagenda042314.htm

It's important to file a complaint with TDLR against a tow company and vehicle storage facility if you feel your rights have been violated.

Only One Tow Company In Austin Providing Legal Tow Signs

IMPORTANT INFORMATION:

After reviewing all the tow signs posted at parking facilities in Austin, Cedar Park, Round Rock, Georgetown, Westlake, San Antonio and San Marcos, only one Austin tow company is providing the legal tow sign required after 9-1-13.

Legal Sign 2014

The above sign is exactly what State Law (Occupation Code 2308.301 and 302) states how the tow sign must be formatted and worded.  A tow sign is a statutory sign, just like all the traffic signs on roadways, and tow companies cannot add or delete words to statutory text in quotes.

The Texas Department of Licensing & Regulation’s investigators are telling tow companies they are not going to prosecute them regarding the signs, because as one investigator stated that attorneys are finding loopholes in the Law.  The only attorneys looking for loopholes are the ones that represent tow companies who refuse to obey the Law, as tow companies who obey the law don’t waste their money fighting lawsuits and TDLR fines for illegal towing, since they provide legal signs.

Therefore, if you are towed from a private or public parking lot and the tow sign does not look exactly like the one shown above, your vehicle was illegally towed.

It’s important to remember, the tow sign cannot be posted any farther than 25′ from a public roadway or alley and the tow sign must be facing the driver when you entering the parking facility at height of no lower than 5′ from the ground or no higher than 8′ from the bottom of the sign off the ground.  If the driveway entering the parking facility is 35' wide at a public roadway or alley, two signs are required, one on both sides.

click to enlarge
Click on photo to enlarge

Another widely abused towing scam in parking facilities across Texas are illegally marked designated, restricted or assigned parking spaces. Any parking space that is designated for a specific reason, such as visitors, a certain business in strip centers, or pay parking lots, must be marked in the front and rear of each parking space on the ground, as shown below.

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If you are towed, immediately take a photograph of the tow sign posted at the parking facility and the space you were parked in prior going to pickup your vehicle at the storage lot for evidence as tow companies will replace the sign as soon as they learn they are going to be sued.

Once you retrieve your vehicle, if the name of the “person” who authorized the removal is not provided on the release documents, please file a complaint against the storage facility for failure to do so.  If the name of person is not providing, the 14 day deadline to file the request for the towing hearing is void.


The name of the person, not the business name, must be provided

"Click on images to enlarge"

Once you have filed the online complaint and receive a track number (print that page), send an email to enforcement@tdlr.texas.gov and attach a copy of the storage facility reciept and recorded conversation at the storage lot to the email. In the email on the subject line. type “Track Number Documentation” and in the body of the email anything you forgot to mention in the complaint.

If the storage facility reciept does not provide the name of the person who authorized the removal, (as shown above) the 14 day deadline to file the request for the tow hearing is not valid until they provide this information.

There is a two year statute of limitation for filing a tow hearing, a statutory violation or theft liability lawsuit from the date your vehicle was towed if all the information required by state law is not provided.

If you are towed or charged a drop fee or boot fee from a parking lot with illegal tow signs, file a statutory violation lawsuit against the parking facility to collect $1000 plus triple damages.  Attorneys who are specialized in these types of action can be located in Directory of Attorneys.

The public is encouraged to file an online complaint against the tow company with the Texas Department of Licensing & Regulations.

Important information regarding tow hearings so tow victims can make sure they are prepared.

If you have further questions regarding your vehicle being towed, contact the Tow Victim's 24 Hour Hotline at 512-680-3190.

Monday, April 21, 2014

Action Towing & Recovery of Killeen Busted by TDLR

Once again, a member of the Southwest Tow Operator got the attention of TDLR after several tow victims (wounded Fort Hood soldier's family members) saw their vehicles towed by Action Towing & Recovery from a parking lot that did not have the required statutory tow signs posted.

Tow victims are always encouraged to file an online complaint with TDLR if they feel they were taken advantage by a towing company, their driver's conduct when confronted trying to charge an unauthorized drop fee or towed from a parking lot that lacks towing signs.

It's also recommended the tow victims file a complaint against any vehicle storage facility that does not provide the name of the "person" who authorized the tow and the conduct the vehicle storage facility employee who refuses to display their TDLR Vehicle Storage Facility Employee license.

Motorists should think twice before calling this company for any towing services as they are very dishonest based on the number of valid complaints recieved by Texas Towing Compliance who were advised to file a complaint with TDLR.  Below is the results of filing a complaint with TDLR after being targeted in a tow scam.

According to the TDLR database:

Company: ACTION TOWING & RECOVERY INC
City: KILLEEN
County: BELL
Zip Code: 76542


License #: 6434597C

Complaint # TOW20140005552
Date: 4/8/2014

Respondent is assessed an administrative penalty in the amount of $1,500.
Respondent towed a vehicle from a parking facility that did not have the required signage prohibiting unauthorized vehicles.


Friday, April 18, 2014

Bandit Three Car Haulers - Report Them to TDLR

Our roadways are flooded with bandit three car haulers who are not licensed by the Texas Department of Licensing & Regulations.  The public is encouraged to take photographs of these types of vehicles hauling vehicles that do not have a TDLR License Number on both sides the vehicle towing these three car trailers.

Once you obtain these photos, email them to enforcement@tdlr.texas.gov so they can be located, fined and brought into compliance with State Law to protect the public.

I spotted this unlicensed three car hauler yesterday while in San Antonio, to which I filed a complaint with TDLR.










These are the types of photographs you should take so TDLR investigators can locate them.

Wednesday, April 16, 2014

The Only Legally Worded/Format Tow Sign for Texas eff 9-1-13

Only Legal Format and Text Tow Sign 9-1-13


If you have been towed, booted or charged a drop fee at any private or public parking facility and tow signs fails to state either: “Booting Enforced”, “Towing Enforced” or “Towing and Booting Enforced”, as shown above, you are entitled monetary damages.

If you were towed anywhere in Travis County with a tow sign posted as shown below, that states Towing Enforced at all times in the red background below the tow truck symbol, file for a tow hearing in either JP1, JP2 or JP3, if towed within Williamson County, JP 2, as these Judges are upholding the towing law verbatim. If the storage facility or tow truck driver fails to provide the name of the person who authorized the tow, the 14 day deadline to file the request for a tow hearing doesn't begin until the information is provided.
towing_sign






If you are towed anywhere in Bexar County with tow signs such as the three below , you should file your tow or statutory violation hearing in JP2 Place 1.  In San Antonio, also call SAPD at 210-207-2348 to file criminal charges against the tow truck driver that towed your vehicle.

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If your towed anywhere in Brazos County and the tow signs below are posted, you should file your tow or statutory violation hearing in JP2 Place 1 in Bryan even if towed in College Station.

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If your towed, booted or charged a drop fee, always take a photograph of the tow sign posted with your cellphone prior to going to get your vehicle at the storage lot.

These changes in the signs became effective September 1, 2013 and after 7 months, the majority of tow company still refuse provide a legal tow sign to parking facilities and continue to tow vehicles in violation of State Law.

In contesting the towing of your vehicle in either a tow or statutory violation hearing with illegal signs posted, it should be based on the Texas Occupations Code 2308.301 and 302. In these types of case, a vehicle owner or operator can represent themselves if you have the photographs of the tow signs posted.

Tow Hearing: get back what you paid plus court costs and evidence costs.

Statutory Violation Hearing: get back $1000 plus three times the tow, booting or drop fees, court fees and costs of photographs, in addition to cost of repairs for damage done to your vehicle during the towing and storage process.

The absolutely certain you file an online complaint with the Texas Department of Licensing & Regulation against the tow company if an illegal sign is posted on the parking facility your vehicle was towed from so they be fined $1500+,  Once you obtain a "track number" after submitting your complaint, send an email to enforcement@tdlr.texas.gov to send the photos of the tow signs and the documents you were given at the storage facility.  Be sure to write, "Track Number XXXXX Documentation in the subject line of the email and your contact information in the body of the email.

For further information or assistance while at the vehicle storage facility, call 512-680-3190.