Friday, March 28, 2014

Reliant Towing Still Scamming the Public by Refusing to Provide Required Information

When anyone picks up their vehicle at Reliant Towing or any tow company or even pays a drop fee, it's important to check the receipts provided for "who authorized the tow".  State Law requires both the tow company and vehicle storage facility to provide the name of the "person" who authorized the tow.  Reliant still continues refuses to provide this information and the public is encouraged to file an online complaint with the Texas Department of Licensing & Regulation for this violation, which will get them fined several thousands of dollars.

It is also important to file a complaint if the documents given directs you to a specific Justice of the Peace to file the request for a towing hearing, another violation, since the tow hearing can be held at any Justice of the Peace within the County to which the vehicle was towed from.

Reliant like Southside Wrecker and many other storage facilities are sending the notification electronically via a Post Office out of state to drive up the total charges, because it can take up to 10 days for the letter to reach an Austin address before the vehicle owner or lien holder discovers where their vehicle is.

click on image to enlarge