Everyone that has been towed from Steiner Ranch Apartments by Park Right Solutions is entitled to several thousands of dollars, if the stated reason is parked in the fire lane.
We have learned from residents there, that Park Right's drivers are not allowing someone to pay a drop fee when caught towing their vehicles, in several instances, the vehicle should have been released for free.
The evidence has already been gathered on this latest towing scam in Austin, Texas.
The property management company for this property, Steadfast Management Co, state on their website this property manager at Steiner Ranch is to "be honest and forthright. Say what we mean, and mean what we say". She can't be honest if she allows Park Right Solutions to terrorize her residents behind illegal towing and placing the towing sign 200' from the street.
The storage lot these vehicles are supposed to be towed to is 32 miles round trip and is located in a high crime area of Austin. This is proof that the manager at Steiner Ranch is not concerned with the safety of their residents forcing them to retrieve their vehicles in an area frequented by prostitutes and drug dealers. But then again, many of Park Right's tow truck drivers are convicted felons.
You want to make absolutely sure you and your friends use your cellphone to record the entire visit at this storage lot, read here to know your rights. It will be used as evidence when you file a complaint with TDLR for the behavior of the storage lot employees.
Just to show you how dishonest this property manager and Park Right Solutions are, instead of vehicles being towed directly to the storage lot at 8140 North Lamar, Park Right's driver are stashing vehicles down the street at an unlicensed storage facility and returning to the property to tow more vehicles. It's a back and forth ordeal on these crooks. We know this, because a resident who was towed yesterday videotaped the drivers unloading the vehicles offsite and return for more.
If you get towed from Steiner Ranch, please call 311 and file an offense report for a wrecker ordinance violation, so the Police can file criminal charges against the tow truck driver that stole your vehicle without probable cause. After you are issued an offense report number, send an email to Detective Ballard to arrange a time to give a written statement so charges can be filed.
If you see Park Right's drivers unloading vehicles in a parking lot down the street, call 911 to report them for "stashing impounds" and give the location. Start recording the vehicles dropped at that location and file a complaint with TDLR. Even if your towed and a friend informs you that your vehicle is down the street, go get it, they cannot legally charge you any fee. If you encounter one Park Right's felon tow truck drivers, call 911 as your life could be in danger.
It is recommended if towed from here, not to file for a tow hearing, rather contact the law firm of WaltersDunn, so they can file a statutory violation civil suit against the property management company, that will get you in the neighborhood of $3200 if you pay $193.30 to get your vehicle back. This law firm will take your case on contingency and pay the filing fee.
To give you another idea how dishonest this management company is, watch this video of the Dan Messina, the owner of Park Right Solutions admit to bribing police officers, property managers, committing workers comp fraud and cheating wage and hour employees.
UPDATE: Christmas Eve, I was called today by the manager of this property informing me her property was private property and not to return to the property. She also stated that her prior towing company was contributing to Texas Towing Compliance. I told her I do not accept any contributions from any towing company like she has when she signed up with Park Right Solutions. She informed me vehicles will continue to be towed from the improperly marked fire lanes and I advised her that 17 of her residents have already retained legal counsel to sue her, her property management company for violating her resident's rights, which are guaranteed by State Law. In the end, I told her I am no reason to return to the property, as her residents have already gotten all the evidence to prevail in Court. Should you encounter a Park Right tow truck operator trying to tow your vehicle from this property, they should confront the driver with whatever means to stop the tow and call 911 immediately.